FAQ
1. What is Diwalco's Digital Legacy Management service?
Diwalco’s Digital Legacy Management service provides a secure platform for storing and organizing critical documents, personal information, and cherished memories. It ensures that your digital assets are protected and easily accessible for your loved ones in the future.
2. How does Diwalco ensure the security of my documents?
We use advanced encryption and multi-factor authentication to safeguard your data. Our platform is designed with top-tier security measures to prevent unauthorized access and protect your sensitive information.
3. Can I customize who has access to my digital legacy?
Yes, Diwalco allows you to designate specific individuals as beneficiaries. You can control the access level for each person, ensuring your digital legacy is shared according to your wishes.
4. What types of documents can I store on the Diwalco platform?
You can store a wide range of documents, including wills, financial records, medical documents, personal notes, photos, and videos. Our platform supports various file formats for seamless storage and retrieval.
5. Is my data accessible even if something happens to me?
Yes, Diwalco has a secure transfer protocol that allows your designated beneficiaries to access your stored documents after a verification process. This ensures that your digital legacy is passed on as intended.
6. How do I get started with Diwalco?
Simply sign up on our website, choose a plan that suits your needs, and start uploading your documents. Our intuitive interface makes it easy to organize your digital legacy.
7. Can I update or add new documents after uploading them?
Absolutely. You can log in at any time to add, update, or delete documents, ensuring that your digital legacy remains up-to-date and relevant.
8. What happens if I need help using the platform?
Our customer support team is available to assist you with any questions or issues. You can reach us through email, chat, or phone for prompt support.
9. Is there a cost for using Diwalco's services?
Diwalco offers various subscription plans to meet different needs. You can choose a plan based on your storage requirements and the features you need. Visit our pricing page for more details.
10. How does Diwalco handle my data privacy?
We prioritize your privacy and adhere to strict data protection regulations. Your information is only accessible to you and the individuals you have authorized. We do not share your data with third parties.
11. What types of documents can I store on Diwalco?
You can store a wide range of documents, including personal IDs, birth certificates, educational certificates, business licenses, medical records, financial documents, and more.
12. Can I update or replace documents after uploading them?
Absolutely. You can easily update or replace any document stored on the platform to keep your digital locker up to date.
13. How does Diwalco ensure my privacy?
We are committed to protecting your privacy. Your documents are only accessible to you and the individuals you authorize. We follow strict data protection policies and do not share your information with third parties.